Privacy Policy

This Privacy Policy describes how California Tankless (“we,” “us,” or “our”) collects, uses, and protects information from visitors to californiatankless.com and customers who contact us.

1. Information We Collect

Information you provide: When you call us, submit a quote request, or contact us through the website, we may collect your name, phone number, address, and information about your home’s water heater. We use this solely to provide our services and follow up on enquiries.

Automatically collected information: Our website uses standard analytics tools that may collect your IP address, browser type, pages visited, and time on site. This data is aggregated and does not identify you personally.

Cookies: This website uses functional cookies to enable standard website features. We do not use advertising or tracking cookies. You may disable cookies in your browser settings without affecting your ability to use the site.

2. How We Use Your Information

We use information you provide to: respond to enquiries and schedule service; provide written quotes and complete installations, repairs, or maintenance; send service reminders (such as annual descaling reminders) if you’ve requested them; and improve our services.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We take reasonable steps to protect information you provide. Customer records are stored securely and accessed only by personnel involved in providing your service.

4. California Privacy Rights (CCPA)

California residents have the right to: know what personal information we collect; request deletion of personal information; opt out of the sale of personal information (we do not sell personal information). To exercise these rights, contact us at the phone number or address below.

5. Contact

Questions about this Privacy Policy:
California Tankless
3002 Dow Ave, Tustin, CA 92780
Phone: [PHONE NUMBER]

6. Updates

We may update this policy periodically. The date at the top of this page reflects the most recent revision. Continued use of this website following an update constitutes acceptance of the revised policy.